Frequently Asked Questions

Yes. Every device is a genuine, factory-manufactured phone. We do not sell refurbished clones or replicas.

It means the phone has been previously used but has passed our rigorous multi-point quality inspection. We grade each device as Excellent, Good, or Fair so you know exactly what to expect.

Yes. Every device includes a 3-month Mobile Bazaar guarantee covering hardware defects. See our Return Policy for full details.

Each order includes the phone, a compatible charging cable, an inspection certificate, and an invoice with warranty card. Original boxes or earphones are not guaranteed unless mentioned in the listing.

Browse our catalog, add the phone to your cart, choose a shipping address, and confirm at checkout. You will need to create an account first.

Yes. Add as many phones as you like to your cart. Each phone is a unique unit — once ordered, it is reserved exclusively for you.

Orders can be cancelled while the status is Pending or Confirmed. Once shipped, cancellation is not possible — but you can return the device after delivery.

We ship across India. See our Shipping Policy for estimated delivery timelines by region.

Shipping is freeon orders above ₹5,000. A flat fee of ₹149 applies to smaller orders.

Absolutely. Visit us at Khan Tower, 2nd Floor, Near Kharagpur College, Inda O.T. Road, Kharagpur. Store hours: Monday – Saturday: 10:00 AM – 9:00 PM.

We offer a 7-day no-questions-asked return window from the date of delivery. Full details are in our Return Policy.

Refunds are processed within 1–10 business days depending on your payment method. UPI and wallet refunds are fastest (1–3 days).

Yes. We use HTTPS encryption, hashed passwords, and row-level database security. Read our Privacy Policy for full details.

Email us at mbsales344@gmail.com with the subject line “Delete My Account” and we will process it within 48 hours.